You will be notified during the hiring process which checks are required by the position. Our people are our greatest assets at Alight Solutions because People Matter! Our story starts with a simple universal truth: Every business is a people business. The estimated additional pay is $2,234 per year. We live our core values by supporting colleagues in achieving breakthrough performance, thriving and taking their careers to the next level. * Able to work independently and to adapt to a rapidly changing environment Find contacts: direct phone number, email address, work experience. At ReedGroup, you'll have the support and flexibility to achieve your professional and personal goals. Como un representante de servicio al cliente en ReedGroup, ayudars a personas a navegar la logstica y la administracin de sus ausencias de trabajo. We live our core values by supporting colleagues in achieving breakthrough performance, thriving and taking their careers to the next level. Applicants for employment may request a reasonable accommodation/modification by contacting his/her recruiter. * High School Diploma or equivalent is required, bachelor's degree a plus As a Customer Care Representative, you will report to a Customer Care Team Leader Alight Solutions provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, creed, sex, sexual orientation, gender identity, national origin, age, disability, genetic information, pregnancy, childbirth or related medical condition, veteran, marital, parental, citizenship, or domestic partner status, or any other status protected by applicable national, federal, state or local law. 2023 Nothing in this job description restricts management's right to assign or reassign duties and responsibilities of this job to other entities; including but not limited to subsidiaries, partners, or purchasers of Alight business units. Our Promise View this and more full-time & part-time jobs in Miami, FL on Snagajob. If so, you've come to the right place. Browse by city or country to find one in your region. Insurance Health insurance Some related job titles areCustomer Support Representative salaries with median pay of $42,111,Customer Service Associate salaries with median pay of $38,241,Customer Service Specialist salaries with median pay of $41,669,Customer Service salaries with median pay of $36,900. Responding promptly to customer inquiries. Are you interested in helping us shape the future of work and life for organizations, people and their families? Health insurance is either BCBSIL or Kaiser depending on where you are located. Background checks may include some or all of the following based on the nature of the position: SSN/SIN validation, education verification, employment verification, and criminal check, search against global sanctions and government watch lists, fingerprint verification, credit check, and/or drug test. Benefits start on your first day of employment, Programs & activities that give back to our. We combine industry leading data and insights with unmatched depth and operational expertise to improve the employee experience and optimize cloud-enabled business processes. Alight provides reasonable accommodations to the known limitations of otherwise qualified employees and applicants for employment with disabilities, sincerely held religious beliefs, practices. Apply to Operator, Distribution Manager, Senior Benefits Analyst and more! Carry out monitoring visits to verify information provided by . As an Seasonal Bilingual Customer Care Representative you will work in a dynamic call center environment providing customer service and consultation to our client employees. Nothing in this job description restricts management's right to assign or reassign duties and responsibilities of this job to other entities; including but not limited to subsidiaries, partners, or purchasers of Alight business units. View Willa Davie's email address: dxxxxxxxxxa@elevancehealth.com & phone: +1-520-xxx-xx22's profile as Customer Care Representative II at Anthem, Inc., located in Greater Indianapolis. Apply for full-time jobs, part-time jobs, student jobs, internships and temp jobs. Applicants for employment may request a reasonable accommodation/modification by contacting his/her recruiter. Customer Service Representative at a Lighting Company Duties: Work with our customers and senior sales rep to answer questions and provide accurate information about our products Schedule and. In addition to a base salary, this position may be bonus eligible. Alight does not discriminate against anyone based on sex, race, color, religion, creed, national origin, ancestry, age, physical or mental disability, medical condition, pregnancy, marital or domestic partner status, citizenship, military or veteran status, sexual orientation, gender, gender identity or expression, genetic information, or any other legally protected characteristics or conduct covered by federal, state or local law. Our dedicated colleagues across 28 global centers help 23 million people and their 11 million family members simplify work and life, both now and in the future. This role is charged with motivating donors to be engaged and involved, as well as successfully facilitating annual . Customer Care Representative Job, Remote or Ohio City, OH, Customer Care Representative Job, Remote or Indianapolis, IN, Customer Care Representative Job, Remote or Texas. Because transformation takes a workforce. We offer a comprehensive benefits package to our full-time colleagues to include: Health benefits beginningon your first day of employment, Alight is committed to the continued development of our colleagues. Disabled Person, Inc. Empezaras tu carrera con ReedGroup con un programa de entrenamiento completo. Find out if you meet the requirements! And we're committed to enabling an inclusive culture of belonging that engages all colleagues and grows the diversity of our talent to proudly represent the clients and communities we serve. At Alight, we believe that diversity should be visible, valued, and sustained throughout the organization. As a leading provider of human capital solutions, we help our clients and their people navigate the complexity of health, wealth and HR. This position supports Alight s benefits administration and HR BPO platform businesses. 553 jobs Customer Care Representative/Business Development Consultant James Braden Nissan Kingston, ON $31,200-$55,000 a year Full-time + 1 8 hour shift Responsive employer Customer service: 1 year (preferred). You can deactivate or delete job alerts by clicking the button below. Alight Solutions is committed to a diverse workforce and is an affirmative action employer. At Alight, we are reimagining how people and organizations thrive. Our Customer Care incentive program, DRIVE, allows you to take control of your career and growth. Customer Service Representative Responsibilities: Maintaining a positive, empathetic, and professional attitude toward customers at all times. With a competitive total rewards package, continuing education and training, and tremendous potential with a growing global organization, Alight is the perfect place to put your passion to work. Customer Care Representative, Human Resources - Virtual Open to States in Eastern Time Zone job in Tampa, FL. Learn how Alight helps organizations of all sizes, including over 70% of the Fortune 100. The mission of our customer care teams exemplifies the need for humanunderstanding. Travel Our story starts with a simple universal truth: Every business is a people business. Take advantage of some of the best training and tools in the world to learn more about multiple areas of Human Resources! Customer Care Representative Greater Toronto Area, Canada. Alight provides equal treatment and employment opportunities to all employees and applicants for employment without regard to any protected status or other protected characteristic. Visit investor site Looking for an Alight office? A customer care representative's salary covers health benefits, transportation, housing, and other related benefits. Making outbound calls to follow up on tickets or confirm/reschedule a participant's appointments. |, MCAT Critical Analysis and Reasoning Instructor, MCAT CARS Instructor, San Juan, Puerto Rico Office. Our story starts with a simple universal truth: Every business is a people business. This position is ideal for people who can master complex information in a short period of time, are passionate about helping others, and enjoy solving problems. at Alight Solutions. * Greet the employee, answer concerns and questions, educating them and solving complex issues relating to their health care benefits, 401k savings, life benefits, retirement plans, leave of absence, payroll and human resource related services. 2023 From company leaders to our newest colleagues, we all play a role in bringing our values to life. * Bilingual (English/Spanish) is a plus Full Job Description. Nothing in this job description restricts management's right to assign or reassign duties and responsibilities of this job to other entities; including but limited to subsidiaries, partners, or purchasers of Alight business units. Sobre todo, ests buscando una carrera donde puedas utilizar tus talentos y trabajar duro para brindar un servicio que realmente importe - para hacer una diferencia en la vida de otros. We offer you a competitive total rewards package, continuing education & training, and tremendous potential with a growing worldwide organization. We want towelcome you to learn more aboutAlight and our Customer Care team. As part of an industry-leading team, you will help drive results for our clients by delivering innovative and effective solutions as part of our Customer Care Delivery . Learn more at, Bilingual Customer Development Representative - Miami, FL, VP Operations own the operations, run the show, Account Manager - Construction Services (Miami, FL), Do Not Sell or Share My Personal Information, A full Benefits Package, starting on your first day of employment. Averages based on self-reported salaries. The estimated base pay is $36,558 per year. You will be notified during the hiring process which checks are required by the position. Full-time $12.50 an hour. This program provides you with the foundation you need to lead to a path of success. * Very comfortable working with PCs and Microsoft Office, including corresponding functions (copy, cut, paste, toggle). Be prepared to answer why you are interested in this particular job opening. The team is engaged in providing exceptional customer service, via phone or email, while providing accurate information with . Cons. #beAlight Alight is committed to the continued development of our colleagues. Benefits . Alight provides reasonable accommodations to the known limitations of otherwise qualified employees and applicants for employment with disabilities, sincerely held religious beliefs, practices and observances, unless doing so would result in an undue hardship. Alight Solutions is committed to a diverse workforce and is an affirmative action employer.. Work-Life Balance Customer Care Representative Resume Examples. Scroll down below to view similar jobs . You will be notified during the hiring process which checks are required by the position. View Job description, benefits and responsibilities. We reward continuous improvement and encourage you to own your own development. Central Region States: Alabama, Arkansas, Illinois, Iowa, Kentucky, Louisiana, Minnesota, Oklahoma, South Dakota, Tennessee, Texas, Wisconsin, Mississippi You're able to quickly input and retrieve data while working with the customer on the telephone. The assessors like to know that you are familiar with the company and with the position for which you are interviewing. As a Customer Care Representative, a typical day mayinclude the following: Handling a high volume of inbound calls from our clients' employees to answer questions, provide education, and solve complex HR and financial issues related to their health care benefits, Medicare benefits, 401k savings and retirement plans, leaves of absence, payroll, etc. Reimagining how people and organizations thrive. * A corporate WELLBEING program (physical, social, emotional and financial wellbeing) that creates an environment and culture where leadership and colleagues are engaged, healthy and high performing. Schedules are mostly Monday to Friday with 8 hours shift starting at 8am, latest shift starting at 2pm. Be Real with Alight and help us re-imagine how people and organizations thrive. We are not an agent or representative of any employer. To deliver on this purpose, we do things differently. Work with Livelihood Officer in identifying, assessing and guiding livelihood groups on group formation and record keeping. Qualifications for a job description may include education, certification, and experience. Learn more at . The role of a Customer Service Representative is to help customers understand the products and services being offered by a company. Position: Alight Alumni Customer Care Representative I<br><p><br><br><u>Job Description</u><br><br></p><p>This posting is specific to candidates who have previously worked with Alight as a Customer Care Representative.<br></p><p>As a leading provider of human capital solutions, we help our clients and their people navigate the complexity of health, wealth and HR. There is no travel required for this position. Mid Level Check out our current jobs that have a virtual/work from home option. As a Customer Care Representative 1, a typical day to include the following: By applying for a position with Alight, you understand that, should you be made an offer, it will be contingent on your undergoing and successfully completing a background check consistent with Alights employment policies. Pros. Learn how this feature works. Virtual customer care represntative Dec. 12, 2022 - Customer Care Representative in Toronto, ON Recommend CEO Approval Business Outlook Pros I have been working with alight since 2021 july. Get hired today! See office directory With technology as our catalyst and humanity at our core, we advance each day toward a better future in work and life. Its a permanent virtual customer care representative Job. Want to receive job alerts for similar jobs? to demonstrate your interest in the role. Posting id: 823465203. Customer Care Representative Job, Remote or Oklahoma City, OK. At Alight, we believe a company's success starts with its people. Every colleague shapes how Alight can become better, stronger and brighter together. Find out more about Alight's Workday practice, We do not make offers without interviewing, We do not ask for security deposits on equipment or anything else, We do not send checks through the mail or request payments through Western Union. The primary function of the Customer Care Representative 1 (CCR1) s to provide employee support for clients with Alight Solutions Contact Center Services. Since 2016, the largest Health, Wealth & HR provider on the island, supporting clients across PR and the U.S. Reporting Relationships Alight provides reasonable accommodations to the known limitations of otherwise qualified employees and applicants for employment with disabilities, sincerely held religious beliefs, practices and observances, unless doing so would result in an undue hardship. READ MORE Awards and Recognition Our work with the most influential companies has been recognized across the world. HDHP or PPO available., At Alight, we believe a companys success starts with its people. Our dedicated colleagues across 28 global centers help 23 million people and their 11 million family members simplify work and life, both now and in the future. How accurate is this most likely Total Pay range (base + additional) of $34K-$45K/yr? Visit the company website to obtain information on the company and review the job description prior to your interview. In addition, we take affirmative action to employ and advance in employment qualified minorities, women, disabled persons, disabled veterans and other covered veterans. The "Most Likely Range" represents values that exist within the 25th and 75th percentile of all pay data available for this role. At least 4 years of customer service experience, or a combination of education and experience: High School diploma and 4 years of customer service experience, OR, Associate's Degree and 2 years or customer service experience, OR, A self-starter with excellent communication skills (verbal and written) and the passion to provide the highest level of customer care and satisfaction, Ability to be flexible, adaptable and dependable in a constantly changing, fast-paced environment, Ability to receive and immediately apply constructive feedback, Ability to multi-task using several Windows applications at once while assisting a customer on the phone, Flexibility to work a specified shift and extended hours as necessary, Experience in one of these industries is preferred: Health Care, Human Resources Services or Financial Services, High School diploma plus equivalent years of related industry experience. AS A CUSTOMER CARE REPRESENTATIVE, A TYPICAL DAY TO INCLUDE THE FOLLOWING: * Handling a high volume of inbound calls from our clients employees as well as conduct outbound calls for follow up as required, * Greeting the employee, answering concerns and questions, educating them and solving complex issues relating to their health care benefits, 401k savings, life benefits, retirement plans, leave of absence, payroll and/or human resource related services, * Processing transactions such as, but not limited to, health enrollments, tax updates, direct deposit updates, 401k withdrawals or contributions, and retirement elections, * Utilizing your interpersonal skills and extensive on-the-job training to provide professional, knowledgeable, helpful, courteous, and responsive customer service with appropriate empathy statements as needed, * Recognizing/acknowledging the need for additional research in order to resolve any issues reported by the customer, and handle this casework throughout shift, * Accessing customer accounts and product information, by toggling between multiple screens and systems, to provide accurate answers and support within the parameters of Alight Solutions policies and procedures. The Employee Benefit Resource Center (EBRC) is a division within Alight Solutions that provides year-round new hire benefit enrollment, benefit Q&A, and technical support. Alight Solutions Customer Care Representative -Absence Management - Bilingual *Remote* Texas 30d+ Alight Solutions Leave of Absence Case Manager *Remote* Washington, DC 30d+ $50K-$68K Per Year (Glassdoor est.) Our values are the essence of who we are: We believe in the power of people and know that the best ideas can come from anywhere. Find out if you meet the requirements! * Bachelor s or Associate s degree, or a High School diploma and equivalent years of related industry experience. Alight Solutions Easy 1-Click Apply. Because transformation takes a workforce. Location: San Juan, Puerto Rico. Alight is committed to a diverse workforce and is an affirmative action employer. Be the first to receive the latest Customer Service Officer Full-Time Jobs in the US. Customer Care Representative Tasks. * Be kind and compassionate Website navigation for the employee may be needed as well, * Creating and updating employee files in database, as authorized, * Communicating with third parties to assist the caller with updates or inquiries, * Staying current on Alight s programs and services through on-going training provided by Alight Solutions and self-study, * Staying current on client s programs and provisions through on-going training. We bring an industry leader's expertise and a true partner's commitment to our benefits and administration solutions around health, wealth, HR, finance and consumer experience. The mission of our customer care teams exemplifies the need for human understanding. as a customer care representative, a typical day may include the following: * Handling a high volume of inbound calls from our clients employees to answer questions, provide education, and solve complex HR and financial issues related to their health care benefits, 401k savings and retirement plans, leaves of absence, payroll, etc. * Flexibility to work rotating shifts (8 hours) and extended hours as necessary. The CCR1 is responsible for meeting Service level expectations while scheduling appointments, answering employee questions, processing QLEs, and providing technical support for employees that contact the center. As a Customer Care Representative, a typical day may include the following: Handling a high volume of inbound calls from our clients' employees to answer questions, provide education, and solve complex HR and financial issues related to their health care benefits, 401k savings and retirement plans, leaves of absence, payroll, etc. Take lead in trainings of groups or community-based facilitators in good agronomic practices and financial literacy. then the employee has changed 1 company and 1 job. Our team's expertise in human insights and cloud technology, allows companies and employees around the world to transform and thrive. Find the best jobs in the US, apply in 1 click and get a job today! See our awards. * Dependable, service oriented, honest, compassionate, persistent, and thrive in a working environment where you use your analytical & problem-solving skills to help others At Alight, we are reimagining how people and organizations thrive. Our 15,000 colleagues proudly serve thousands of clients and their more than 30 million employees and family members throughout 180 countries. The Engagement Guide works in conjunction with the Annual Fund Director and leadership team to implement dynamic and successful donor relations and annual giving programs in support of Alight's mission and fundraising goals. Full Time Nothing in this job description restricts management's right to assign or reassign duties and responsibilities of this job to other entities; including but not limited to subsidiaries, partners, or purchasers of Alight business units. Our story starts with a simple, universal truth: Every business is a people business. Apply for a Alight Solutions Customer Care Representative, Human Resources - Virtual job in Miami, FL.

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