This is an issue that occurred in several countries. This is not something that Focus have accepted as it seems that they would rather change the 600 battery than a 60 charger. Ive experienced a problem twice with my bike that was most likely a result of a basic lack of understanding the display procedure combined with indiscriminate button pushing. If this is not observed, short-circuits, overheating, burns or other injuries may occur. Do not clean the bicycle with a high-pressure washer. I am having trouble with the basic clock function on the computer. Failure to do so may cause a fire or electric shock. If you have the PCE1, can you use the e-tube software with a computer to view the system status? Over 41% more power than the E6100 system. It's only been its 10th charge I'd say. Unfortunately no. COMPONENT I think there might have been a very poor 240v (UK) connection. What youre describing sounds like riding the bike with assist off but if there was an issue with the head unit communicating with the motor, the bike should provide some feedback like the maintenance icon or the head unit might reset when communication cuts out. Checking the battery level display The LED lights up as indicated in the figure when the mode switch is quickly pressed once (for less than 0.5 seconds). Magnificent service from both! I am pleased as I have ridden it loads since getting it. For example, the power from the motor is carried through a Shimano-approved chain that is specifically designed for increased assistance provided by electric bikes. Pull the plug, preferably with the correct tool (but I've done it with fingers just fine). This question does not appear to be about bicycles within the scope defined in the help center. Cycle computer connection This product transmits the following information wirelessly to cycle computers or receivers that support ANT +TM or Bluetooth LE connections. The home screen of the app should display a large plus sign in the center. LEARN MORE Latest stories View all stories Follow local regulations when disposing of used batteries. Use an AC adapter with a current capacity higher than 1.0 A. Find many great new & used options and get the best deals for New SHIMANO Steps E-Bicycle Satellite Charging Port EW-CP100 - IEWCP100 (200mm) Batteries on Shimano STEPS bikes take about four hours to fully charge and can last up to 1,000 charges before having significant power loss. The battery doesn't want to start at all and the Shimano charger is just blinking when connected, meaning some kind of error. rev2023.3.3.43278. Electronic shifting is faster than mechanical shifting. Failure to do so may result in a low-temperature burn as the temperature of the battery charger can rise to 40 - 70C during charging. I still hope it can be reset somehow, even though Shimano would sell me another one instead of fixing this one. It can also charge the battery directly with the use of an adapter. After selecting, the clock will be displayed and the up and down buttons will allow you to set the hour. Blinking green five times: 75% 50% battery. The system kept suddenly going flat. We show you how to use the charger, as well as some minor pros and cons of the charger design. So you're free to choose where you plug in that USB. Having done this, turn the power off and remove the battery from your bike. JavaScript is disabled. The lights on the battery do stay on when the system is on. #1 Has anyone ever had an issue with the battery not charging? Hi Simon. Batteries on Shimano STEPS bikes take about four hours to fully charge and can last up to 1,000 charges before having significant power loss. The second problem is that im not sure if a new battery will work wihout pairing/programming. Hi, welcome to bicycles! Connect the equipment into an outlet on a circuit different from that to which the receiver is connected. The up and down buttons on the Switch Unit allow you to scroll through the menu and to toggle between options, while the main button on the bottom of the display confirms the option you have selected. We explore the Shimano Steps E8000 charger, with what rather limited exploration we can do. The time required to charge a battery depends on the batterys remaining capacity and the ambient temperature. Are the fastening sections fixed securely? If the ambient temperature is low, the batterys usable time will be shorter. This information was found through Shimano's STEPS training program and the system's user manual. How often should I charge my (lithium) e-bike battery? For information on how to use E-TUBE PROJECT on your PC, refer to the users manual for E-TUBE PROJECT. If any problems are found, consult your place of purchase or a distributor. Is there a solution to add special characters from software and how to do it. often times when i turn on my new eBike, it appears to already be in walk mode and I have a hard time getting it out of this mode. It doesn't even turn on. Your email address will not be published. The shimano steps battery can be mounted on the down tube or above the rear wheel: Courtesy The current incarnation of the Shimano STEPS system has a 400W-capacity lithium-ion battery,. I did try asking a Shimano dealer but got no response. If you are charging your battery in situ on the bike, simply lift the rubber cap to reveal the charging port (depending on the model, this will either be on the battery mount or the battery itself), and insert the charging plug. As you may have already noticed, electric bikes can be complicated. To activate this feature, turn off the motors assistance and press the down button. Exit Exits the Settings Menu and returns to the main display view. This enables you to track these metrics for an individual trip, or over any period of time you desire. Why is this sentence from The Great Gatsby grammatical? Still not sure what to do with the old one. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. This is the new Focus Jam2 and Sam2. the LED will light up blue, indicating that the battery is being charged. This is not something that Focus have accepted as it seems that they would rather change the 600 battery than a 60 charger. It is possible to set a passkey for your STEPS system so that only authorized users cannot connect to it. Since the problem is the controller not responding (the battery management system is described as "bricked") not that it simply won't charge - it won't discharge either, or even report its state - so the problem is unlikely to be the charger contacts. Consult the dealer or an experienced radio/TV technician for help. Now it's like bricked. The motor is seven pounds and is incredibly compact, giving you a more balanced ride. What make and model is the bike? Page 13 Charging the battery while installed onto the bicycle Battery charger: EC-E6000 Battery: BT-E8010/BT-E8020/BT-E6010 Insert the battery charger power plug into the outlet. Press the main Cycle Computer button to advance to the minutes. A Shimano BT-DN110 battery should last for at least 2000km per charge. The Shimano STEPS EP8 system includes a powerful motor with a smooth output. Is it possible to charge an ebike from a 12V solar powered battery? If the chain keeps skipping, ask the place of purchase to replace the gears and the chain. Is there sufficient charge remaining in the battery? 3. This may cause the product to not operate correctly, and you may suddenly fall and be seriously injured. Recovering from a blunder I made while emailing a professor. The rear derailleur and battery become hot when charging. Store in a safe place out of the reach of small children to avoid letting them swallow by mistake. Handlebars must be free to move left and right without binding the wires. So this does not work for the regular battery? Next, plug the charging plug into the adapter (SM-BTE60) and then plug this into the corresponding battery charging port. It sounds crazy, we know. It sounds like it is not a Montague bike (ours) based on the system being a 7000 series, so you could also reach out to the bike manufacturer for help. When connected to your bike, there are three (3) basic screens which you can toggle between by tapping the menu at the top. If this is the case, try disconnecting and reconnecting the app. The rear derailleur may become hot when charging multiple batteries in succession. Do not use the battery if leakages, discoloration, deformation or any other abnormalities occur. The worst case scenario is that you bricked the controller on the pack and you cant recover the controller. You may believe that all electric bikes are the same - just turn on the battery and go! Do not apply excessive tension to the charging cable. Such substances may damage the surfaces. But it's not faulty, just the bms is too smart and shut down everything when I started to charge the cells bypassing the whole bms circuitry. In this case it appears as SCE7000. Maybe if the battery is broken, I'd be interested to see the bottom of the battery PCB. Refer to "Product Lineup" on our website ( https://productinfo.shimano.com) for details about compatible batteries. The controls are pedal assist up/down, power, and headlight. Youll start to feel your bike moving at two miles per hour. Site design / logo 2023 Stack Exchange Inc; user contributions licensed under CC BY-SA. As always, we are always happy to chat with you about questions regarding this system. The day before it would only do a part charge. unable to turn on head light. On the handlebars next the left grip is the Switch Unit with two buttons Up and Down. Thats typically how firmware is updated using Shimanos E-TUBE PROJECT software. Insert the charging plug into the charging port on the battery mount or battery. This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to part 15 of the FCC Rules. Charging plug BT-E8020 Battery. Searched for similar problems, and came across this thread. Its that simple! When the battery is completely drained, the derailleurs are fixed at the last gear position. Before storing your battery for long periods, you should first charge it to around 70% full. Finally, pop the power plug into your power outlet and ensure you have a pulsing green light on the battery to show it is charging. It is recommended to charge the battery as soon as possible when the LED lights are red. Clock Set the internal clock. Extending the cable may disrupt charging. If they are used while damaged, fire, electric shocks or shortcircuits may occur. 2. The head light is a Lzyne that is suposed to work with my E8000. What can a lawyer do if the client wants him to be acquitted of everything despite serious evidence? > The front derailleur has to work harder than the rear derailleur and therefore also consumes more energy. When it turns on, the lights on the front of the battery will illuminate to indicate battery level, and the display on the handlebar will light up with the Shimano Steps logo. MANUALS & TECHNICAL DOCUMENTS and will a new battery work (plug'n'play)?". Use the battery charger at the specified power supply voltage only. Tighten setscrew to move back end of cage until cage is parallel to largest chainring 3 Electrical Wire Installation Route and connect the wiring carefully care to avoid damage or wear to the electrical cable. The battery will gradually lose its capacity to charging after repeated use. Our experience has been the same. You can cruise up to 185km on eco mode or ramp it up to power mode for an amazing 93km. If the problem is not covered below or cannot be solved with the indicated method, contact the place of purchase or a distributor. Professional cyclists race on electronic drivetrains throughout the season, but once or twice a year youll see some of them swap back to mechanical gearing for the cobbled classics (e.g. Check this first! While turning the front chainwheel, operate the shifting switch until the gear is shifted from the largest sprocket to the smallest sprocket. Europe only Disposal information for countries outside the European Union This symbol is only valid within the European Union. Has anyone ever had an issue with the battery not charging? These are labeled Update, Customize, and Maintenance. I have 3 different problems with it. BC. Campagnolo EPS offers the fastest shifting followed by Shimano DI2. Disconnect the charging cable and check again. Has excess play increased in the pulleys? Where was the bike purchased? Check whether the shifting switch supports wireless communication. Now i have 2 options: buy a new battery or find some Shimano service but i have no ideea if Shimano fixes a battery without warranty. But be aware some controllers do brick themselves at end of life so you might be SOL anyway. Secondly, remove the battery from the bike by turning either the key or an allen key until the battery releases and then push the clip on top of the battery to remove it completely. On iOS, a system prompt will appear to inform you of the Bluetooth Pairing Request, and you will need to confirm by tapping Pair. If another device is connected to the system via Bluetooth, such as one of the available Shimano mobile apps (more on those later), then you will see a Bluetooth icon to the right of the battery indicator. Thing is, Shimano don't supply you with a plug in charger as such. Always use the dedicated charging cable and charge the battery until it is fully charged. contacted local dealer, but he wants me to bring bike.. only to know the procedure to switch on/off head light in night time. is there sufficient charge remaining in the battery? LED indicators warn of low power, but even when it turns red to indicate a depleted battery, Menna says, youll have at least five hours of ride time before it goes dead. The second step to take when getting to the bottom of your bike's charging issues is to check your bike battery's voltage. The light on the transformer just stays green. This device complies with part 15 of the FCC Rules. Download E-TUBE PROJECT from our support website (https://e-tubeproject.shimano.com). If youre using an Android device, the prompts and process may vary slightly. The way in which you charge your battery will depend on the system you have and whether you wish to charge the battery on or off the bike. Refer to Product Lineup on our website (, Gear position information (front and rear), Dual control lever battery level information. If the system will not power on, the battery is most likely depleted and should be charged with the appropriate Shimano charger. Everything else on the computer seems to work fine. Light Toggle the bikes front light being On or Off. Check the Ebike Battery. Add STEPS EC-E6002 Battery Charger to Compare Shimano BT-E6010 Electric Bike Battery. What make/model of bike and what series of drive system/display is being used? If you are not sure, consult the place of purchase or a bicycle dealer. Shimano STEPS bikes have a torque sensor, which senses the amount of power you are putting onto the pedals. Check the following information if you have a problem handling the product. Edit: Never remove Di2 cables by pulling on the wire itself. The wrench icon does indicate that maintenance is required, so you should take it to an authorized Shimano dealer. Can you help me with this. (K) Bluetooth LE icon: Display when connected over Bluetooth LE. To ensure your battery stays in the best condition, re-charge it to around 70% full every six months. At IT Factory, I gained foundational knowledge in Python programming, including a solid understanding of the OOP (Object-Oriented Programming) pillars. Depending on the specifications of the AC adapter, recharging via the AC adapter may require as much time (about 3 hours) as recharging via PC. Beep Turn menu Beep on or off. For trek ride+; trek ride plus (242 pages), Steps e6100 series total electric power system (62 pages), Manual will be automatically added to "My Manuals", Switching to [Walk] Mode (Walk Assist Mode), Connection and Communication with Devices, Installing and Removing the Cycle Computer, Switching between Displayed Traveling Data, Scooter Shimano Steps BT-E6000 User Manual, Scooter Shimano Ultegra R8050 Series Dealer's Manual, Page 7: Features Of Shimano Steps E8000 Series, Page 15: Handling And Charging The Battery, Page 16: Installing / Removing The Battery, Page 19: About The Functions Of The Assist Switches And Shift Switches, Page 20: Installing And Removing The Cycle Computer, Page 26: Switching To [Walk] Mode (Walk Assist Mode), Page 28: Current Gear And Traveling Data Display, Page 29: Switching Between Displayed Traveling Data, Page 49: Drive Unit Setting Data Backup Function, Page 52: Error Messages On The Cycle Computer. It will be an expensive lesson. - the incident has nothing to do with me; can I use this this way? Tap OK at the bottom to proceed. Press the main Cycle Computer button to advance to the minutes. Do not close the app while the update is taking place, and be sure to stay within a few feet of your bike to ensure Bluetooth remains connected. That means that every component is optimized for electric assistance. Home Shimano SHIMANO DI2 Battery Charger User Manual. Bart. Shop for Shimano Electric Bike Accessories at REI - FREE SHIPPING With $50 minimum purchase. Shimano Steps EC-E6002 Electric Bike Battery Charger - Black (BRAND NEW) $174.99 or Best Offer 5 watching Shimano Di2 SM-BTR1 battery $29.95 Free shipping or Best Offer Shimano EW-SD50 Di2 E-Tube Wire 300mm for Dura-Ace Ultegra NEW W/O PACKAGE (2) $24.79 SPONSORED Shimano STEPS E8000 Cycle Computer - 35mm Band Clamp $153.43 $24.35 shipping But before you get to that conclusion, Id measure the individual cell voltages and make sure they are all within 0.1 volts of each other and that none are anomalously low. How long does a Shimano Di2 battery last? Connect the charging cable to your power outlet and let charging commence! How long does it take to charge a Shimano di2 battery? Hey my intense tazer expert 2021 has just ticked over 500 km and a wrench icon has come on the display screen, Any idea what this indicates the bike seems to be riding fine? Shimano STEPS bikes are the first to use motorized drive systems entirely from the same company. Are the connection terminals of the battery, rear derailleur, charging cable, AC adapter, or electric wire dirty? After the system powers on, the display will quickly change to the default view, which shows the current Boost Mode, a Miles Per Hour display or (Kilometer Per Hour if selected), and the battery level. The LED lamp turns off when the battery is fully charged, but this is normal. Not 100% sure tho. The LED does not light up when the charging cable Is connected. Font Color Switch between white font on a black background as shown in the images here, or black font on a white background. If lightning strikes, electric shocks may occur. A modern Di2 battery will lastbetween 2000 and 5000 kilometers per charge. Store this product or the bicycle with this product installed in a cool indoor location away from direct sunlight and rain (estimate: 10 to 20C). There is a problem if it is too hot to touch. EV Exploded View. RD protection reset N/A with the M-E1 (Only applicable with electronic shifting). Introducing the new Focus Jam2 and Sam2 your perfect match. Charge the battery and check again. DM Dealer's Manual. Hello I have BMC with shimano steps e8000, when I am running with Eco Mode and suddenly I heard beep the motor is off in the computer display and I try to push the left control lever but is not functioning, the computer display is working well. Cargo Take the load off and breeze past traffic jams Commuting Upgrade your urban lifestyle Active Get sportier in the city SHIMANO CUES Di2 Our all-new SHIMANO CUES Di2 inspires a more active and sportier lifestyle while making commutes less stressful so you can focus on the road - and the ride. document.getElementById("copyright_year").innerHTML = new Date().getFullYear(); As everyone well knows at this point, Ukraine is struggling with a huge humanitarian and refugee Contact the place of purchase for updates of the component software. Tap Update in order to check for new versions of Firmware. I live in a fairly wet and muddy area and managed to get some fine particles into the battery charging area. I asked about the weather because some chargers supplied with Shimano motor/battery combos (specifically on the Focus Jam2 and Sam2 bikes) had a fault on a batch of 4.5Amp chargers. * Fully understand the precautions for use before using the product. I have returned no less than 4(!) If the controller has shut it down, it can probably be "rebooted" by. Press the mode switch until the green LED lights up. You must log in or register to reply here. Thank you!! Component categories and series of GRAVEL, Component categories and series of LIFESTYLE, Component categories and series of E-BIKE, Your smartphone to cycling computer on the bike, SHIMANO bicycle ride data collection/analysis service, SHIMANO AGAINST THE TAMPERING WITH E-BIKES, California Transparency in Supply Chain Act, BT-E6000 BT-E6001 BT-E6010 BT-E8010 BT-E8014 BT-E8016 BT-E8020 BT-E8035 BT-E8035-L BT-E8036, Charge with battery directly by using adapter, Fast charging time - charges to 80% of total capacity. Voltmeter can test an ebike battery or charger voltage. If this is not observed, fire or bursting may occur. Charging time is approximately 2 hours at 25C (77F).

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