Rep Fitness isn't the only company in its field that's been overwhelmed with orders, as you've realized if you've tried to order weights from anywhere online. The coronavirus pandemic started injecting chaos into the eastern end of supply chains destined for the American consumer since the outbreak began in China in 2019. As you can see, even though this individual didnt even request it, they still replaced the collars with no questions asked. As compared to a competitor I ordered from recently that charged significant amount for freight and then didn't deliver for 4 days after they were supposed to deliver. I bought a couple of pieces from them and it's great, but . The kettlebell is the most obvious flashpoint of our great weight shortage. To revisit this article, select My Account, thenView saved stories. These guys are awesome. If you have any questions please do not hesitate to reach out to us. I was looking for a set of 25lb bumper plates. Go to the Rep Fitness ETA page to see when items are expected to restock or follow Rep Stock Alerts with post notifications turn on to see the latest restocks and rumors regarding future inventory. Find out how we combat fake reviews. We may earn a commission from links on this page. Upon receiving your replacement brackets, reattach your straps and get back to benching and squatting!If you have any reason to believe that you purchased one of the products that is being recalled and you are not contacted by us by December 11, 2020, please contact us at orders@repfitness.com. I FORGOT TO USE MY DISCOUNT CODE. Our PA showroom is now open! They are also not accepting back orders on any out of stock items. Also, the site King of the Gym will remove comments that show Rep fitness in a negative light. Keep your eyes peeled for the pre-order of AB-5000 and 5100 next week! From Zoom raves to Instagram orgies, coronavirus isolation has meant a boom time for sex via screen. Itdoesntmean were perfect, but werealways working towards that. This has to be the WORST order I hav EVER done in my life!!!! They are very basic plates and a great start to having my own equipment without breaking the bank. Thats why I invested in them and can continue upgrading as I need to. Companies can ask for reviews via automatic invitations. Ryan McGrotty, co-owner of Colorado gym equipment retailer Rep Fitness, says hes never seen a rush on his home gym inventory quite like what transpired on Friday, March 13, the day President Trump declared a state of emergency over the COVID-19 pandemic. Alot ofworkisinvolvedto setup the kind of quality standards and inspections that are needed todeliver an exceptional customer experience, andthatsour responsibility, not the factorys. Access additional exclusive interviews, analyses, and stories with an Rx membership. It arrived with a warped frame and a broken post. "It's been difficult to keep up as stock flies out of the door almost as soon as it comes in. When you finally call to see whats up, you find out they were actually out of stock and youll receive them later on. The company is paying workers an additional $2 per hour, double overtime pay, adding quarterly bonuses, grocery gift cards, and feeding employees. We try to get orders out as fast as possible. Around 2010, Lucchetti says, the gym owner started selling his one-piece kettlebell to Rogue. This has allowed us to run all operations 24/7, said Smith. HOW DO I CHECK MY ORDER STATUS / TRACKING INFORMATION? The Rep Omni Rack has to be in the conversation as one of the best options for many home gym owners looking for a premium and versatile rack option. We have agreements in place with our factories,and our ownfull-time staff there every day. People are looking at building mini-gyms in their homes, Chris added. We could not be happier with the equipment we have received so far.it is top quality all around! We are expecting to receive these by, and they will then ship via UPS Ground, to arrive 3-5 days later. Terrible customer service, will never buy again. There are no clear answers on that given the fact that for kettlebells at least, its hard to make any money making the giant steel spheres domestically. If Welder Awasexcellent, but Welder B was so-so, quality could vary greatly depending on who worked on your equipment. There has not been a single day without learning or a challenge. iPhonesare made inChina and are obviouslyhigh-qualityproducts. Ive been planning to drop a good chunk of money to equip my home gym with some high-quality gear. All rights reserved. Another alternative is to scour your local Craigslist or Facebook Marketplace for used equipment. They have NO quality control at all and the benches they claim are their design can be found all over the internet. We have experienced growth like this before; it is just a different scale at this point, the company said. The main thing is there are no burrs in the holes to scratch my bar. - Things that may cause a referral to fail: If the customer clicked on the referral link, but then made the purchase on a different IP address or user agent, the referring customer would not get the kickback. I will let Rouge know to send a thank you letter. Home Equipment Best Equipment Brands Rep Fitness Reviews Are They A Good Brand? Upon receiving your replacement brackets, reattach your straps and get back to benching and squatting! Is that really the only answer your customer service can give me. If this includes you, please remember to keep the hardware and the strap, we will only be sending out replacement brackets. If you can get the equipment and it's not missing parts it seems decent. If our customers are telling us they want the option to have locally made products and are willing to pay a premium for that, we will listenand potentially offer a linecatering to those customers. WHERE IS THE REST OF IT? 3. They shipped it the next day and it arrived 2 days later. For those of you who are still trying to outfit your home gym, here are some updates on the different companies that sell home gym equipment, including whether they are sold out of stock, as well as anticipated shipping delays. I have an account with that Fitness for almost 2 years now. The shutdown of commercial gyms has led to a run on home fitness equipment kettlebells in particular due to their popularity for Crossfit and low footprint for those without much space. Rep FitnessRep Fitness is temporarily suspending orders until April 27 so they can get caught up on their backlog. The COVID-19 lockdown has prompted an industry-wide demand on home gym equipment, The demand has also prompted some opportunistic customers to create what were calling the Backyard Black Market,. We just launched www.victory.fitness for all of your commercial gym needs! The referral will only be completed if the minimum amount is spent in the first purchase made via the referral link. To revisit this article, visit My Profile, thenView saved stories. I do read all of the questions even if I don't have time to answer, so your feedback is really appreciated and we will use it to keep coming out with products you all will enjoy! I ordered a leg roller , strap safeties, and landmine over a month ago . WHY WERE POINTS NOT ADDED FOR MY PREVIOUS ORDERS? In a push-up, you start in a top plank position, bend your elbows until your chest is just above the ground, and then push the floor away through your palms to complete a repetition. Also, the military discount is much appreciated. Bring the gym home! Some have access to west side hole spacing, you can add on weight horns, different pull up bars, pulley systems such as the Ares & Athena, and a whole lot more! Those particular brackets are missing two welds, one at the top and one at the bottom of the safety bracket, which may present an injury hazard to consumers. If your order shipped via UPS, it may have shipped in multiple packages, but you would have only received 1 tracking number. The short answer: Very well. These huge companies are turning to a little mom and pop-type shop like us to get this product made because theres no one else left in the U.S. who can do it, Lucchetti says. Freight/LTL Shipments - Rep Fitness Knowledge Base. Ordering is an absolute pain in the ass and there are always issues. Behind the out of stock banners are companies furiously trying to fill the void caused by the shuttered gyms. We will be contacting every customer who purchased strap safeties after the dates specified above. Please note that the entire order must be canceled. Those particular brackets are missing two welds, one at the top and one at the bottom of the safety bracket, which may present an injury hazard to consumers. Its pathetic that our manufacturing in America is where it is.. If you placed a preorder along with in-stock items, you will receive . On top of that, they continue to improve and expand their accessory options. And since social distancing became the norm throughout the country, the American end has been hit just as hard. If all you have are solid products without good customer service, youre going to lose business. I wasn't sure about Rep Fitness due to never having heard about them prior to price comparing equipment online for my gym. (Rogue is mercifully down to 5-7 days for its in stock items.). People who write reviews have ownership to edit or delete them at any time, and theyll be displayed as long as an account is active. While the site also offers shipping, it varies depending on your location and availability, so picking up equipment might be your only option. The minimum amount must be paid with actual money and by using redemption options. Customers simply have the option to be notified when desired products become available. They have NO quality control at all and the benches they claim are their design can be found all over the internet. This leads me to another amazing pro for them. We appreciate your patience as we work through providing additional AirBikes to the Assault Fitness community. This past year has been hard for everybody, including gym equipment companies selling out like crazy and always being out of stock. GQ may earn a portion of sales from products that are purchased through our site as part of our Affiliate Partnerships with retailers. Operationally, it is a massive challenge to increase U.S. manufacturing output, said Rogue spokesperson Ashley Smith in an email. are missing two welds, one at the top and one at the bottom of the safety bracket, which may present an injury hazard to consumers. Receiving Birthday points isn't counted as activity on the account. Follow Yahoo Finance on Twitter, Facebook, Instagram, Flipboard, LinkedIn, and YouTube. A post shared by Bill Henniger (@billhenniger) on Apr 20, 2020 at 6:27am PDT. After ordering, customer service contacted me directly with alternative solutions to fix an out-of-stock item I was trying to have shipped immediately. Above all else, they shake and arent stable to press heavyweights on whatsoever. Great products, prices, and top-notch customer service.. We apologize for any inconvenience this might cause, and we assure you that we are working as quickly as possible to replace your safet, You must keep the 2 straps and the associated hardware. I did send an e-mail to customer service after about a week and got quick, courteous reply saying order would ship shortly..which it did. Taxes and shipping calculated at checkout. It continues to keep me excited and engaged. For information on shipping dates, please visit the listing page for your preorder item. Check out. We will be sure to provide any updates as they are available. REP recently discovered a manufacturing issue with a small population of this product, including the bracket (s) on strap safeties. IS THE RETAIL STORE OPEN, AND CAN I PICKUP AN ORDER? The next day, we were all murmuring the phrase social distancing. And then the day after that, the kettlebells disappeared. We are essentially selling those at cost or they would be very expensive just as they were before, said Smith. However, there are dozens of factories producing these types of equipment, so you rarelyhave any ideaif two companies use the same factory. Heres one more review that Ive found thats a little longer but shows how Rip Fitness goes above and beyond. That is the order number. Bought a Rep Fitness bench. I'm tapped out and need to prep for our black friday sale next week. In cooperation with the US Consumer Product Safety Commission. However, they provide better-priced products depending on what youre looking for. has been in contact with a man who goes by Bowflex Mike, A post shared by Bill Henniger (@billhenniger), A post shared by Rogue Fitness (@roguefitness), Thailand's 'most beautiful transgender woman' and husband wear $580K in attire at extravagant wedding, Desperate mountain residents trapped by snow beg for help; 'We are coming,' sheriff says, U.S. court won't require FAA to make airplane seat size, spacing rules, Convicted killer Alex Murdaugh's new mugshot revealed after double life sentence, Rebel Wilson says she was banned from Disneyland for 30 days for taking a bathroom selfie. Shop sales in every category.Uh-oh, overstock: Wayfair put their surplus on sale for up to 50% off. -You may reach out to the freight carrier to see if they can deliver on a smaller truck or box truck but it isn't guaranteed that they will be able to. 2 - Best REP Fitness power bar - the Deep Knurl EX bar. When the spike came, the whole system fell apart. The things that people are jumping on the most are kettlebells, dumbbells, weight plates and bars, but weve also seen a huge demand for at home rigs as well. As for the monolift, they stated the damage is mainly cosmetic and offer a $20 refund or $35 gift card. The material on this site may not be reproduced, distributed, transmitted, cached or otherwise used, except with the prior written permission of Cond Nast. This isnt really their fault, as this pandemic has thrown everybody for a loop, and theyre no exception. Now that the gyms are closed, people are finding ways of staying fit at home. How long will it take for me to receive the replacement parts? We will talk about the pieces of equipment I feel are important when considering a garage gym. Really good quality stuff! Check us out at www.repfitness.com. Home; Equipment. Although no injuries have been reported, REP is conducting an immediate recall on this product. Just realize all companies have issues, not just Titan Fitness, but Rep and Rogue as well. Working out to failure (or, until you can't do another rep of an exercise) may boost fitness gains. They just want your money! As a precautionary measure, the company is asking all customers to immediately discontinue the use of the strap safeties. it says right on their website to allow 10-12 days to ship your order and 2.) We design our productssuch as benches, racks,and other unique itemsin-house with our own engineering staff in the USA. One fitness store in Houston reported selling eight months' supply of free weights in just a week, and Rep Fitness has a shared experience. This is a huge headache and just goes to show that even the best company with solid equipment can be plagued with issues. Ordered a package combo of color bumper plates with a barbell. selling second hand, used equipment at prices higher than what goods retail brand new. Their solution was incredibly helpful and I'm super thankful they went out of their way to make me happy and get me what I was looking for asap. Until, of course, right now, with demand skyrocketing, and supply chains short-circuiting. They give you the option of free local pick up from there shop. We have identified two missing welds, one at the top and one at the bottom of the safety bracket. When it comes to dumbbells, REP has three distinct offerings, each of which has pros and cons relative to each other. Almost everything worth buying from their site is out of stock, which is sort of understandable due to COVID.

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